Shipment Processing Times
All orders are processed within 2 – 3 business days. If we are experiencing a high volume of orders, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipping Rates and Delivery Estimates
We charge a flat shipping rate of $4.99 for all products with free shipping available for orders of $30.00 or more. Your total will be reflected in your cart before checkout.
We ship all products via standard USPS mail or FedEx. Shipments are delivered within 2-3 business days for most areas of the country. Please note, delivery delays may occasionally occur.
Shipments to PO Boxes or APO/FPO Addresses
Scoopity Poops ships to addresses within the US or US territories. We do not ship to APO/FPO addresses at this time. We apologize for any inconvenience this my cause.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
Scoopity Poops is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping
We do not currently ship outside of the USA at this time. We apologize for any inconvenience this may cause.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.